Cancellations within 24 hours of check-in or no-shows are non-refundable.
Guests departing earlier than scheduled will not be refunded for the remaining nights.
Bookings under special promotional or discounted rates are non-refundable unless stated in the promotion terms.
Date changes are subject to availability and may incur additional charges or rate adjustments.
In case of unforeseen events such as natural disasters or government restrictions, Casabella reserves the right to offer alternative solutions in place of refunds, subject to policy adjustments.
Welcome to Casabella Group, a premier destination for comfort and style in Penuin Indonesia. Our hotel offers a blend of elegance and convenience, featuring a variety of rooms and suites designed to provide a restful and enjoyable stay. Each room is equipped with modern amenities to ensure your comfort and satisfaction.
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